FAQ's

Q. Do you ship out of state?

A. YES! All the time :) We also ship international! (*Int'l shipping fees apply)

 

Q. How soon will I receive my order?

A. We do our best to try to ship out next day. We understand how excited you are to receive and wear your new goodies! Depending on where you are will determine how soon USPS will deliver your package. If you're in CA, it's typically a day or two. If you're outside of CA, it's typically two to three days. (*Weather permitting)

 

Q. What if what I ordered doesn't fit?

A. We will happily exchange or issue store credit on clothing that is unworn, unwashed, unaltered, with ALL original tags still attached within 10 days of the confirmation of USPS delivery. The receipt included in your package must be present. However, we DO NOT exchange or issue store credit for accessories, shoes/sandals, jewelry, handbags, and merchandise that was purchased with a discount or that was on sale. We do apologize for any inconvenience this may impose, but we do not issue refunds or accept returns. No exceptions. 

 

Q. What if the item I'm looking for is "sold out", is there any way to be put on a waitlist?

A. Absolutely! If you see something online but we've unfortunately sold out of the size or color you're looking for, please reach out to our store and see if we still have it available. We can always put you on the waitlist!

 

Q. What is your "Return Policy"?

A. We will happily exchange or issue store credit on clothing that is unworn, unwashed, unaltered, with ALL original tags still attached within 10 days of the confirmation of USPS delivery. The receipt included in your package must be present. However, we DO NOT exchange or issue store credit for accessories, shoes, sandals, jewelry, handbags, and merchandise that was purchased with a discount or that was on sale. We do apologize for any inconvenience this may impose, but we do not issue refunds or accept returns. No exceptions. 

 

Q. I'm buying a gift for someone, what if it doesn't fit them? Can they exchange it for something else?

A. Of course! As long as it's within the parameters of our store policy listed above, we will gladly accommodate an exchange or store credit.

 

Q. I've just purchased my newest favorite pieces, how do I take care of them?

A. As a rule of thumb, we always recommend washing cold on the most gentle cycle and hang to dry. Doing so will help you achieve the longest life possible with your new favorites! 

 

Q. Where is your flagship store located?

A. TALIA @ Fashion Island

579 Newport Center Drive

Newport Beach, CA 92660

 

Q. If I purchase online, may I pick up my order in store?

A. Unfortunately we do not have this feature currently enabled. If you're looking to receive your order sooner than later, please check to see if we have it available in store and proceed with "text-to-order" to ensure a store pick up.